Contact Us

We’d love to hear from you. Whether you are a kirana retailer, a brand, or a partner, reach out to us through any of the channels below and our team will get back to you.

Registered Office

Retail Pulse Labs Private Limited (operator of the Kirana Club platform)

Site no. 1165, 5th Main Road, Sector 7, HSR Layout,

Bengaluru, Karnataka – 560 102, India

CIN: U72200KA2021PTC152819

Email Us

General & Support: info@kirana.clubOrder queries, refund claims, and anything else — we aim to respond within 48 business hours.
Brands & Partnerships: brands@kirana.clubFor FMCG brands interested in market research, activation, or selling on the marketplace.
Legal & Grievances: legal@kirana.clubLegal notices and grievances under our Terms of Service and Privacy Policy.

Are You a Brand?

If you are a brand and want to sell on Kirana Club, click Start Selling at the top of this page — you can onboard yourself in a few minutes, without waiting for a call.

For market research, campaigns or brand activations, write to us at brands@kirana.club and our partnerships team will get back to you.

Using the Kirana Club App?

Retailers can raise order-related issues directly from the support section of the Kirana Club mobile application — this is the quickest way to get help with an order. Refund claims are governed by our Refund & Cancellation Policy.